1. What Information Do We Collect?
When you engage with our payment system—whether registering, submitting a request, purchasing services, or filling out forms—we collect relevant data such as your name, email address, phone number, and payment details. You have the option to browse our site anonymously, but full use of our services may require submitting this information.
2. Payment Processing
We use Stripe as our secure payment gateway. All credit card and sensitive financial information provided during transactions are encrypted and securely processed through Stripe’s payment infrastructure. We do not store your credit card information or other sensitive financial data on our servers after the transaction is complete.
3. How Do We Protect Your Information?
The security of your payment information is of the utmost importance to us. All transactions are processed through a secure gateway provider and are not stored or processed on our servers. Your personal and financial data is encrypted and securely transferred to prevent unauthorized access.
4. Refunds and Cancellations
Refunds are subject to the terms and conditions of each service transaction. If eligible, refunds will be processed back to the original payment method used at the time of purchase. Cancellation policies may vary by service provider, and it's essential to review these terms before finalizing any purchase.
5. Do We Disclose Any Information to Outside Parties?
We do not sell or trade your personally identifiable payment information to outside parties. However, we may share this information with trusted third parties, such as Stripe, to facilitate payment processing. These parties are required to keep your information confidential. We may also disclose your information if required to comply with the law or to protect our rights, property, or safety.
6. Children's Online Privacy Protection Act Compliance
We comply with COPPA (Children's Online Privacy Protection Act) regulations. Our services are intended for individuals aged 13 and older, and we do not knowingly collect payment or personal information from individuals under the age of 13.
7. Changes to Our Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page. You are encouraged to review the policy periodically for any updates.
8. How Long Do We Retain Your Information?
We retain your transaction and payment information for as long as necessary to fulfill the purposes of the service or comply with legal obligations. Once your account is deleted or you withdraw your information, we no longer store your financial details.
9. What We Don’t Do with Your Data
We do not share, sell, or disclose your payment information to third parties for marketing purposes. Your data is strictly used for facilitating transactions and ensuring a secure payment experience on our platform.